Master Service Agreement

Terms of Service

Effective Date: 5 August 2026 Blink Digital Services Limited

These Terms of Service ("Terms") govern your use of the My Receipt Assistant website, mobile application and related services (together, the "Service"). By creating an account, subscribing to a plan or otherwise using the Service, you agree to be bound by these Terms. If you do not agree to them, you must not use the Service.

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About Us

My Receipt Assistant is operated by Blink Digital Services Limited, a company registered in England and Wales under company number 12727861.

Registered Office: The Barns, Caverswall Common, Caverswall, Stoke-On-Trent, Staffordshire ST11 9EU.
VAT Registration Number: GB 487 2886 28
Telephone: 01782 939079 | Email: hello@blinkdigital.uk
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Definitions

"Accountant" means an accounting practice, bookkeeper, financial adviser or similar professional using the Service.
"Client" means an individual or business invited to use the Service by an Accountant.
"Content" means receipts, invoices, images, files, notes and other material uploaded to or generated through the Service.
"Customer" means the organisation or individual subscribing to the Service.
"User" means any person authorised to use the Service under a Customer account.
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Eligibility and Authority

You must be at least 18 years old and have legal capacity and authority to enter into these Terms. Where you use the Service on behalf of an organisation, you confirm that you are authorised to bind that organisation.

You must provide accurate information, keep account details current and protect your login credentials. The Customer is responsible for activity carried out through its account, except to the extent caused by our breach of these Terms.

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The Service

My Receipt Assistant is a document collection and management platform that enables Users to upload, organise and share receipts and related documents with authorised Accountants or bookkeepers.

Features may vary by subscription plan, device, operating system and location. We may improve, update or modify the Service from time to time in accordance with these Terms.

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Accountant-Created Accounts

An Accountant may create or arrange an account for a Client. The Accountant is responsible for ensuring that it has authority and a lawful basis to provide the Client's information and invite the Client to use the Service.

The Accountant may administer Client access in accordance with its relationship with the Client. Clients remain responsible for information they upload and for keeping their access credentials secure.

Professional Responsibility

My Receipt Assistant does not provide accounting, bookkeeping, tax, financial or legal advice. Accountants and bookkeeping practices remain solely responsible for reviewing uploaded documents, maintaining appropriate records, providing professional advice, ensuring compliance with applicable law and professional standards, and exercising their own professional judgement.

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Subscription Plans and Payment

The Service offers different subscription tiers with varying features, usage allowances, user limits and prices. Current plan details are shown on our website or during checkout.

Payments are processed by Stripe. Subscription fees are payable in advance and may be billed monthly or annually, depending on the selected plan. Unless cancelled before renewal, subscriptions renew automatically for successive billing periods.

Prices are stated inclusive or exclusive of VAT as indicated during checkout. Any applicable taxes will be shown before payment. We may change plans, pricing or included features; where a change materially affects an existing paid subscription, we will provide reasonable notice before it takes effect.

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Upgrades and Downgrades

  • Upgrades may take effect immediately, with additional charges applied on a pro-rata basis where supported by the billing system.
  • Downgrades will normally take effect at the start of the next billing period.
  • A downgrade may reduce available features, storage, user limits or access to Content.
  • The Customer is responsible for selecting and maintaining a plan suitable for its requirements.
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Free Trials and Promotions

Any free trial or promotional offer is subject to the terms shown when the offer is made. We may require valid payment details before a trial begins. Unless stated otherwise, a trial may convert automatically to a paid subscription if it is not cancelled before expiry.

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Cancellation and Refunds

A Customer may cancel through its account or by contacting us. Cancellation stops future renewals, but access will normally continue until the end of the current paid billing period.

Except where required by law or expressly stated otherwise, fees already paid are non-refundable. Nothing in these Terms limits any statutory cancellation or refund rights that apply to a consumer.

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Acceptable Use

You must use the Service lawfully and responsibly. You must not:

  • Upload unlawful, fraudulent, infringing, defamatory or malicious material.
  • Introduce viruses, malware or harmful code.
  • Attempt to gain unauthorised access to the Service, another account or underlying infrastructure.
  • Interfere with the security, integrity or performance of the Service.
  • Reverse engineer, decompile, copy, scrape or exploit the Service except where applicable law expressly permits it.
  • Use the Service for fraud, money laundering or any other illegal activity.
  • Use automated means in a manner that places an unreasonable load on the Service.
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Your Content

You retain ownership of your Content. You grant us a non-exclusive, worldwide, royalty-free licence to host, copy, process, transmit, display and back up Content only as reasonably necessary to provide, secure, support and improve the Service and to comply with law.

You confirm that you have all rights, permissions and lawful bases necessary to upload and process Content through the Service. We do not claim ownership of your Content.

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Intellectual Property

All intellectual property rights in the Service, including its software, branding, interfaces, documentation, graphics and design, belong to Blink Digital Services Limited or its licensors.

Subject to payment of applicable fees and compliance with these Terms, we grant the Customer a limited, non-exclusive, non-transferable and revocable right to permit authorised Users to access the Service during the subscription term.

13

Availability and Maintenance

We aim to provide a reliable Service, but we do not guarantee uninterrupted, error-free or continuously available operation. We may suspend or restrict access for planned maintenance, emergency repairs, security work, software updates or circumstances beyond our reasonable control.

No service level agreement or guaranteed uptime commitment applies unless separately agreed in writing.

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Backups and Record Keeping

We take reasonable steps to protect Customer data and maintain the Service, including performing regular backups in line with our operational practices.

We do not guarantee that data loss will never occur or that every item of Content can be restored. Where loss or corruption occurs, we will use reasonable endeavours to restore data from available backups where practicable.

Customers remain responsible for retaining independent copies of records required for business, legal, tax, audit or regulatory purposes. Accountants and bookkeeping practices remain responsible for compliance with HM Revenue & Customs (HMRC) record-keeping requirements, applicable accounting standards and obligations imposed by professional bodies.

The Service should not be relied upon as the Customer's sole archive or long-term records management system unless expressly agreed by us in writing.

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Security

We use appropriate technical and organisational measures intended to protect the Service and personal data. However, no internet-based system can be guaranteed completely secure.

Users must use strong passwords, keep credentials confidential, restrict access to authorised persons and notify us promptly of suspected unauthorised access or security incidents.

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Data Protection

We process personal data in accordance with our Privacy Policy, Cookie Policy and, where applicable, our Data Processing Agreement.

Where Blink Digital Services Limited processes personal data on behalf of an Accountant or other Customer, it acts as a processor in accordance with the applicable Data Processing Agreement. The relevant Customer remains responsible for its obligations as controller, including transparency, lawful basis and responding to data subject rights requests.

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Third-Party Services

The Service may rely on or integrate with third-party providers, including Stripe, Amazon Web Services (AWS), DigitalOcean, Google Analytics and Meta Pixel.

Third-party services may be governed by their own terms and privacy notices. We are not responsible for their independent acts or omissions, although we select providers with regard to service, security and compliance requirements.

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Service Changes

We may add, modify or withdraw features to improve security, performance, usability or commercial viability. We will provide reasonable notice where a change materially reduces the core functionality of an existing paid plan, where practicable.

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Suspension and Termination

We may suspend or terminate access where fees are overdue, these Terms are breached, use creates a security or legal risk, or suspension is required by law or a competent authority.

Where reasonably possible, we will give notice and an opportunity to remedy a breach before termination. We may act immediately where urgent action is required to protect the Service, Users, third parties or data.

On termination, the Customer's right to use the Service ends. Export, return and deletion of personal data will be handled in accordance with the applicable Data Processing Agreement and our retention practices.

20

No Professional Advice

The Service facilitates the collection, storage and sharing of receipts and related documents. It does not verify the accuracy, completeness, tax treatment, admissibility or authenticity of Content and does not provide accounting, tax, financial or legal advice.

Users and accounting professionals remain solely responsible for reviewing Content, maintaining appropriate records, making professional decisions and ensuring compliance with applicable laws, regulations and professional standards.

21

Limitation of Liability

Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of terms implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982, or any other liability that cannot lawfully be excluded or limited.

Subject to the paragraph above, we will not be liable for indirect or consequential loss, or for loss of profit, revenue, business, anticipated savings, goodwill, opportunity or data, whether arising in contract, tort, negligence, breach of statutory duty or otherwise.

Total Aggregate Liability Cap

Subject to the first paragraph of this section, our total aggregate liability arising out of or in connection with the Service and these Terms will not exceed the subscription fees paid or payable by the Customer during the 12 months immediately preceding the event giving rise to the claim.

The exclusions and limitations in this section apply only to the extent permitted by law. Nothing in these Terms affects statutory rights that cannot be excluded.

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Indemnity

To the extent permitted by law, the Customer will indemnify Blink Digital Services Limited against third-party claims, losses, costs and liabilities arising from the Customer's unlawful use of the Service, breach of these Terms, or Content that infringes another person's rights, except to the extent caused by our own breach, negligence or wilful misconduct.

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Force Majeure

Neither party will be liable for delay or failure caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, industrial disputes, internet or utility outages, failures of third party infrastructure, epidemics, governmental action or changes in law.

24

Changes to These Terms

We may update these Terms from time to time. Where changes are material, we will provide reasonable notice by email, through the Service or on our website before the changes take effect.

Continued use of the Service after the effective date of revised Terms constitutes acceptance of those Terms, except where applicable law requires a different form of consent.

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General

  • If any provision is found invalid or unenforceable, the remaining provisions will continue in effect.
  • A delay or failure to enforce a right does not waive that right.
  • The Customer may not assign these Terms without our prior written consent. We may assign them as part of a reorganisation, sale or transfer of our business or assets.
  • These Terms, together with documents expressly incorporated by reference, form the entire agreement concerning the Service and supersede prior discussions or representations about it.
  • No person other than the parties has a right to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999.
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Governing Law and Jurisdiction

These Terms and any non-contractual obligations arising from them are governed by the laws of England and Wales.

The courts of England and Wales have exclusive jurisdiction, except that a consumer may also have rights to bring proceedings in the part of the United Kingdom in which they live.

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Contact Us

Questions about these Terms may be sent to Blink Digital Services Limited at:

Blink Digital Services Limited
Company number 12727861 | VAT number GB 487 2886 28
The Barns
Caverswall Common
Caverswall
Stoke-On-Trent
Staffordshire
ST11 9EU
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